In addition to viewing the information from VTiger on the online document, you can also request the recipient to update certain information(fill out form). For example, if you send a proposal via online document, the recipient fill in certain fields (e.g preferred start date, special requirements, ..) on the document (those fields would be defined by you) and as the recipient signs/accepts the proposal – those fields will then flow back into VTiger.
In addition, you can create new records using the same form. For example, you can create a “Contact form” and you can send to your new customers and ask to fill out and the data will flow into VTiger. Furthermore, you can have a “static” link that you send to your new customers directly from the email and when filled out – new contacts will be created. Another good example would be, if you would create a static link for “Tickets” and have your customers fill out, which would then create new ticket in your system. The ticket would be linked to existing customer (assuming you configure it that way). Refer to “Form Details” in the user guide for more information.
We made it very easy to include ‘updatable’ fields on the document. Furthermore, here’s an option to add 1 Column or 2 Column table where you can just pick the fields to be ‘updatable’ and it will automatically generate the boxes + labels.