One of the really useful features of vTiger is the Customer Portal Module. vTiger Custom Portal Module allows your contacts(customers) to login and see information such as Tickets, Invoices, Quotes, Documents, Contact & Organization information. vTiger Customer Portal modules does not come standard with the install and requires some skill to install, configure and set it up. Configure vTiger Customer Portal Module Permissions The first thing you will need to do is configure permissions. To do so, go to “CRM Settings” > “Other Settings” > “Customer Portal”. Privileges – The selected role field permissions will be applied to the Customer Portal user. For example, if you setup the Role so it can not modify specific field – the same permissions will be applied to the Customer Portal Users. Default Assignee – Tickets will be Assigned to the selected Assignee by the default Group/User from the Customer Portal. Portal URL – The URL
In current corporate sector, CRM platforms are considered basic necessity for firms to manage their key functions. CRM helps to manage operations for almost every department. In this article, we will focus on the fact that how Vtiger CRM assists in sales process. As we know that Sales is one of those departments of a company that helps businesses and firms to grow. Sales department needs precise data to generate achievable goals. CRM helps to increase the proficiency of sales operations and generate revenue. Following are some of the advantages of using a CRM system for sales purposes. Advantages of using CRM for sales 1- CRM helps to boost the overall sales activities: With the help of CRM, you can check the past behavior of certain target audience. By utilizing the information created from raw data, you can easily recognize the interests and needs of your customer. Once you know
In standard VTiger 7 and VTiger 6, there are no tools to calculate profits on individual Quotes, Invoices, Sales Orders, and Purchase Orders. Calculating a profit can be as simple as deducting cost from total of each product as well as whole invoice or may go complex if added taxes, adjustments, shipments, additional services etc. Anyways, this is a big issue for every level organization. Using Item Details Customizer Advanced for VTiger 7, or Profit Calculator for VTiger 6, you can calculate profits per sale, product, day, and more. This is done by utilizing the “Cost” field on products and services in VTiger. You can adjust costs, apply discounts, and calculate potential profit. The profit is stored in VTiger field and therefore reportable. Calculate Profit Let’s see how can we configure Profit Calculation in VTiger 7 using Item Details Customizer Advanced. Open Menu > Settings > CRM Settings >
Currently, in VTiger, when you open any module and try to add a related module, it opens a quick create popup, instead of going to the full form. Some of the companies/users do not prefer that outcome and want to move to full form straight. We’ve been asked this question several times and therefore tried to give a quick solution as follow: Question: How to remove Quick Create feature for any module? The aim is to remove a specific module from the Quick Create list as well as when adding as a new related record to another module. Answer: Go to add this: modules/YOUR_MODULE/models/Module.php Question: How to remove Quick Create feature for a CUSTOM module? The aim is to remove a specific custom module from the Quick Create list as well as when adding as a new related record to another module. Answer: Add following function to your custom_module/Models/Module.php Questions?
In VTiger 6, there was this useful widget to see recently modified records in VTiger. It appeared once you open a module > record. The list was capable to display 10 recent most edited records max. That means, if you modified a record, moved several records ahead and suddenly realized you needed to update another thing in the first record – you can easily get to it from that widget. This widget was useful, but cut off in the VTiger 7 upgrade. Moreover, there was no alternate provided. That’s why we built this customization that does exactly the same and more. We created two widgets as VTiger 6’s functionality: Recently Modified: This widget shows the recently modified records from the same module. Recently Viewed: This widget displays the recently viewed records. This is a bit more complicated to implement and new feature. VTiger 6 only had the option to view
Introduction VTExperts’ services are based on following: Extension Pack – Subscription based licenses Support for VTiger – hour based Support for VTiger – plan based Support for VTiger – incident based Extension Licenses – perpetual VTiger Hosting VTExperts Extension Pack Extension Pack For VTiger offers extensions based on monthly/half yearly/yearly subscription basis. As per the policy, the payments are received prior to the usage period. If payments are pending, notifications are sent before temporarily stopping the services. VTExperts do not take the responsibility of the damage caused by the stoppage of the services. The services are resumed within 24 working hours after the dues are cleared and notification received from the service receiving entity. The subscriptions are auto-renewed at the end of every month/half year/year (whichever is applicable). It is not allowed under our current policy to keep the subscriptions unpaid for long duration again and again. VTExperts has complete
This article explains the compliance of VTExperts Inc. with GDPR’s regulations until 2018. VTExperts has always been up to date when it comes to security standards and safety measurements. We’ve already been following the best practices in regards to collecting, processing, and managing our Clients’ data. So we took this opportunity to clarify how do we go about the data we have and how much is it that we collect. As we deal in VTiger CRM versions VTiger 7 and VTiger 6, GDPR affects greatly all of the CRMs just as VTiger CRM. For legal documentation, please see our GDPR compliance statement. What Data Do We Collect? It is often considered that our extensions collect huge amount of data as they require constant connectivity to Internet. Here’s the correction. We DO NOT collect any of the data through our extensions. Our extensions need connectivity to our license server to
VTExperts Inc. & GDPR Regulations Update 2018 This document explains the compliance of VTExperts Inc. with GDPR’s regulations until 2018. In this statement, its explained how do we collect, process, and manage our Clients’ data, as well as what data is collected. The data privacy, consent, and withdrawal is also discussed. Collection of Data Via Extensions We state in full responsibility that there is NO data collected via extensions. We only require connectivity between your server and our license panel for the purpose of license validation. If you setup a firewall and configure port 80 to ping 126.96.36.199, that will ensure no data movement as well as smooth working of extensions. Via Webforms and Emails We do collect some data that is not sensitive at all: Form Submission: There are 4 forms: i) Contact Form at support page – does not collect any data and only used to allow
As you must be well aware of these 2 super helpful extensions for VTiger to improve the productivity; Related Blocks & Lists and Dynamic Blocks. Related Blocks & Lists is the one that allows to add blocks and lists in one module from other related modules. While Dynamic Blocks enables to show Blocks on conditional basis; the conditions being values in any fields. The aforementioned extensions, being extremely useful themselves for record viewing, are now compatible with each other. Let me explain how does that work: Consider you have a block in “Contacts” module for related Opportunities, created with Related Blocks & Lists extension for VTiger 7. Now, when you go to the configuration panel of Dynamic Blocks for VTiger 7, you will see the option to conditionally show or hide the related block for Opportunities as you can show/hide any other standard or custom block. This compatibility feature opens
The Complete Record Timeline/Summary (Communication + Updates) extension, shortly known as Timeline is now available for all version of VTiger 6. Previously it only supported VTiger 7 and above. The extension is extremely beneficial to quickly see any communication (emails, calls, comments) as well as record updates. It rolls up the information from 3 relationship level deeps, meaning if you are viewing organization timeline, you will see any information related to organization (emails, updates, comments) as well as any information related to organizations’ tickets/opportunities (or any other modules), meaning that you would see any comments added to the ticket/organization while looking at the organization timeline. More information about the extension can be found on the product page here. Extension’s helpdesk Link. If you need further assistance, send us an email to firstname.lastname@example.org or call +1 (818) 495-5557.