Doesn’t matter if your business is a corporate or an association, as long as it’s a business, you will receive emails. The number, however, increases with value of the company. You can hire a large team to manually categorize the collected emails and then perform the appropriate actions. Yes that’s one way to do so. Or you can program Vtiger 7’s Mailroom hallmark to save the hassle. There are a lot of ways in which Mailroom can be configured to respond. A new case, lead, or opportunity, can be created from a received email in Mailroom. If none of these actions are required, the email can be forwarded as it is to the contact’s history. Ability to Create Unlimited Virtual Addresses You can create virtual email addresses as many as you need. Just follow these simple steps: Add a ‘+’ to the username Provide a suffix e.g., ‘+support’ Like if