When we take a brief look at mighty corporations of current business culture, it takes no genius to notice that most of the successful companies collaborated with others and multiplied their power. The concept behind these collaborations is to provide opportunities to your customers which you cannot offer alone. This also highlights a fact that only for their valued customers, companies go to the extent that they team up with their rivals. This also shows the level of commitment organizations show for their customers and only steps like these yield great customer base and promising profits. Such collaboration features a huge range of famous brands like Sony-Ericson, Reebok-Marvel, Microsoft-Toot etc.
“Alone we are smart, but together we are brilliant”
This is the approach that VTiger 7 followed while allowing office 365 integration with VTiger 7. The aim which VTiger 7 is targeting is to provide best possible solutions to their customers in any scenario. Empowering the clients was the attitude which let VTiger 7 to the decision of pooling resources from office 365. Calendars, Emails, and Contacts are some of the strongest features of office 365 and VTiger 7 wanted to empower its customers with this valued feature of Office 365.
What is Office 365
Most of you are familiar with Office 365, but for the sake of continuity of the topic, I would like to state a brief introduction. It is a sub-brand of Microsoft, in which a bundle of different softwares is provided on a subscription basis. The aim of designing bundled software in the form on Office 365 is to provide simple and easy to use solutions to a wide range of problems. The most basic need of running Microsoft Office 365 is to have an appropriate operating system, which includes Windows and MacOS (Note: Windows XP and Vista are not supported by Office 365). Some of the most famous perks that come with subscription of Office 365 are:
- It provides cloud storage up to 27 GB also known as OneDrive.
- It comes with 60 minutes of Skype every month.
- The bundle contains top-rated editing tools like Word, Excel, PowerPoint, Outlook, Publisher, OneNote, and Access.
- It can also be used on touch screen devices.
VTiger 7 and Office 365 Collaboration
But what makes Office 365 so important to businesses that VTiger allowed its features to be collaborated with VTiger 7 CRM. Very well organized services of E-mail, Calendars and Contacts of Office 365 are the reason VTiger 7 teamed-up with Office 365. Well, to some of you, features like Email, calendars and Contacts are not of huge significance, but let me remind you that these are the features which are most frequently used in any kind of business.
In regard of VTiger 7 users, sales reps are the personnel who use office 365 most frequently. Sales reps use the feature of Contacts to maintain the record of their leads, customers and potential clients. Email is the mode of communication provided by Office 365 using which they can enhance their process of communication. Last but not least, they use the calendar feature of Office 365 for regulating their meetings.
Factors Impacted the Collaboration of VTiger 7 and Office 365
There are a number of different problems, varying in nature and intensity that can be catered with VTiger Office 365 team-up. I would like to elaborate the problem in detail using a scenario to make it more understandable. Pharma.co is a firm which provides different kinds of medical solutions. The campaign on which Pharma.co is currently working on involves engaging doctors. Representatives of Pharma.co have to contact different doctors and communicate with them and arrange meetings. The problems sales reps were facing was that they were using Office 365 to manage their work, but it lead to many confusions among themselves. Like sales reps have no idea whether a doctor has already been visited by one of their peers or not? They fail to keep a record of emails with the doctors. In addition to that managing meeting slots with the doctors and then arranging meet-ups of doctors with senior managers was also very difficult because of the unavailability of a single platform where they can share this information with their seniors and peers.
How VTiger 7 and Office 365 Alliance is the Best Way to Respond
To solve this problem, the higher management made the right decision of embracing the power of VTiger 7 and use it with Office 365. It helped the sales reps a lot. VTiger collects the data from Office 365 via every single sales rep. The contacts are forwarded to the VTiger 7 whose information was stored in Office 365 previously. This helps us to make every sales rep aware of the fact that which doctor has been already contacted. Secondly, it saves valuable time of sales reps as they can copy data like emails from Office 365 to VTiger 7 using just a single click. The calendars are synchronized which reduces the time wastage and confusion regarding time-slots of meetings. Pharma.co yields significant benefits from this VTiger 7 and Office 365 collaboration.
Now it is your turn to open gates of new opportunities for your business by using VTiger 7 and its cool feature of Office 365 integration.