Want to change the order of the Email Templates. The purpose of this feature is to allow users to keep the mostly used templates on top of the list. It saves the users’ time to scroll down and find the template.

Here’s how to change the standard sort order of the email templates.

Solution:

Go to modules/EmailTemplates/models/ListView.php

• find function getQuery() {}
• inside that function , Change query as per your need.

For more information on email templates check out vtiger wiki: https://wiki.vtiger.com/vtiger6/index.php/Email_Templates

As well as a customization we did for email templates, that you might find helpful:

VTiger 6 Customization: Customized Email Templates with Sharing/Permissions + Workflows

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For further help, please send an email to help@vtexperts.com. We’ll be glad to be of service.