Using a customer relationship management platform like vTiger is a smart move for any business. vTiger helps you capture more leads with webforms and improve your workflow so you can grow while saving time and money. One great way vTiger can help your customer relationships is through better communication. We can help you set up an SMS gateway to help improve the communication you have with your customers and staff.
vTiger SMS can be used to automate the process of sending notifications to your customers and staff. With properly configured workflows, you can automatically reach out to your customers whenever you need to. This communication can create better customer relationships and improve your sales cycle.
With vTiger SMS workflows, you have the flexibility to choose which leads to contact. For example, you may choose to send SMS notifications only to qualified leads. By sending targeted communications to specific customers, you can improve the chances of landing a sale or adding a lifelong customer.
Once you have selected your conditions for an SMS workflow, you can begin contacting your customers, leads, or staff members through automatic notifications. With SMS notifications, you have the ability to customize the messages you send. This allows you to create a personal message while reaching out to as many customers as you need to.
In order to use vTiger’s SMS feature, you will need to set up an SMS gateway. vTiger CRM supports common SMS gateways such as Textanywhere, Clickatell, Twillio and Mobile Messenger. If you don’t already have an SMS gateway set up, we can implement and configure one for you. If you are using an SMS gateway already, we will make sure it is compatible with vTiger and then integrate it with your CRM platform.
Each SMS gateway requires a different configuration in order to work with vTiger CRM. Our experts have worked with hundreds of businesses to integrate SMS into their CRM platforms. No matter what you plan to do with your SMS notifications, we can configure it for you.
With the combined power of an SMS gateway and vTiger , you can contact your customers and staff with ease. By improving the lines of communication, you can improve the overall sales process. When you’re ready to get the most out of CRM, contact our vTiger SMS experts. We’ll have your gateway up and running quickly so you can automate and improve your lines of communication.