vTiger Common Errors – VTiger Experts https://www.vtexperts.com VTiger Support, Development, Data Migration, Customization and Extensions, Plugins, Addons.. Wed, 27 Aug 2025 12:24:16 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.2 Vtiger CRM 8.4 has been released https://www.vtexperts.com/vtiger-crm-8-4-has-been-released/ https://www.vtexperts.com/vtiger-crm-8-4-has-been-released/#respond Tue, 19 Aug 2025 12:39:29 +0000 https://www.vtexperts.com/?p=22649 Great news for Vtiger CRM users! The latest Vtiger CRM 8.4 has been released, This update is a big step forward for your CRM. Think of it as giving your system a major tune-up behind the scenes, making everything run smoother and more securely. Moreover, you will notice lots of small, helpful changes that just make your daily work easier. Link to the announcement: Here This update addressed a total of 33 items, with the vast majority – 29 of them – now successfully implemented. So, what does that mean for you? Stronger Security and Stability Vtiger is more secure and reliable now,  let’s check details below Better Protection: The team battened down the hatches, making logins more secure and tackling common vulnerabilities like “CSV Injection” and “XSS” that, in rare cases, could allow exploitation. This means we better protect your data against sneaky attacks. Database Stability: For those running Vtiger

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]]> https://www.vtexperts.com/vtiger-crm-8-4-has-been-released/feed/ 0 Personalize Vtiger CRM with VTExperts’ Fields and Layouts tools https://www.vtexperts.com/personalize-vtiger-crm-with-vtexperts-fields-and-layouts-tools/ https://www.vtexperts.com/personalize-vtiger-crm-with-vtexperts-fields-and-layouts-tools/#respond Fri, 07 Mar 2025 11:54:37 +0000 https://www.vtexperts.com/?p=22627 CRM systems are designed for managing and tracking customer interactions for businesses. A significant advantage of using CRM software is its capacity to store and systematize customer data in a centralized database. However, every business is different and has different data requirements, and that is where fields and layout tools become essential. Although Vtiger CRM provides default tools for fields and layouts, but extensive customization may require additional support. VTExperts is here to help you personalize Vtiger CRM with VTExperts’ Fields and Layouts tools Fields and layout tools are crucial components of a CRM system that enable businesses to personalize their CRM based on their specific requirements. Let’s check what fields and layout tools are, how they work, and the benefits they offer. Benefits of using fields and layout tools Customizability: By customizing the fields and layouts of Vtiger CRM, businesses can tailor the system as per their requirements. This can

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]]> https://www.vtexperts.com/personalize-vtiger-crm-with-vtexperts-fields-and-layouts-tools/feed/ 0 vTiger 8.3: Merge Tags/Descriptions Bug in Email Templates https://www.vtexperts.com/vtiger-8-3-merge-tags-descriptions-bug-in-email-templates/ https://www.vtexperts.com/vtiger-8-3-merge-tags-descriptions-bug-in-email-templates/#respond Thu, 13 Feb 2025 13:22:25 +0000 https://www.vtexperts.com/?p=22620 A powerful feature of Vtiger CRM system is the ability to use merge tags in email templates. That enables user to personalize communications by dynamically inserting record-specific data. However, with the release of Vtiger CRM version 8.3, users have reported issues, where merge tags and merge descriptions, fail to function correctly within email templates. Lets check what is vTiger 8.3: Merge Tags/Descriptions Bug in Email Templates Let’s go through it with an example Following is a screenshot of an email template where field labels are used It does not populate the field data in the output, instead keep on showing field labels A fix for this problem has been provided by the Vtiger team. You can find the solution details here: View solution Applying this fix should resolve the merge tag and description problems, restoring the functionality needed for effective email communications. In case if you need any assistance, feel

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]]> https://www.vtexperts.com/vtiger-8-3-merge-tags-descriptions-bug-in-email-templates/feed/ 0 Vtiger CRM 8.0.0 has been Released https://www.vtexperts.com/vtiger-crm-8-0-0-has-been-released/ https://www.vtexperts.com/vtiger-crm-8-0-0-has-been-released/#respond Wed, 20 Sep 2023 12:56:22 +0000 https://www.vtexperts.com/?p=22457 In the ever-evolving landscape of CRM solutions, Vtiger CRM took a significant step forward with the release of Vtiger version 8.0. This update includes stable support for PHP 8.x (PHP 8.2), MYSQL 8.X and Maria DB 10.x Following are the key highlights of Vtiger 8.0.0  Added Composer support for PHP server dependency. Upgraded libraries to achieve better security compliance. Maintenance fixes and MRs Official Announcement You can find the official announcement here: Vtiger CRM 8.0.0 GA Release Download Vtiger 8.0.0 Download the Vtiger 8.0.0 from here: Download Link Vtiger 8.0.0 & VTExperts 1. VTExperts Extension Pack Considering the release of Vtiger 8.0.0, VTExperts is actively working towards ensuring that all extensions previously compatible with Vtiger 7.x are promptly fine-tuned and made fully compatible with Vtiger 8.0.0 2. Migrating to Vtiger CRM 8.0.0 VTExperts offers a seamless CRM upgrade service that ensures a hassle-free transition to Vtiger 8.0.0. Our team of experts will

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]]> https://www.vtexperts.com/vtiger-crm-8-0-0-has-been-released/feed/ 0 Vtiger CRM 7.5.0 Changelog https://www.vtexperts.com/vtiger-crm-7-5-0-changelog/ https://www.vtexperts.com/vtiger-crm-7-5-0-changelog/#respond Thu, 29 Dec 2022 13:43:24 +0000 https://www.vtexperts.com/?p=22207 Vtiger CRM 7.5.0 Change Log Attention all VTiger CRM enthusiasts! The much-anticipated release of VTiger CRM 7.5.0 (open source) is finally here, packed with numerous improvements and new features. The standout enhancements of Vtiger CRM 7.5.0 include PHP 8.x support and Mail Converter Custom actions, which greatly elevate its functionality and efficiency Moreover, this update features an impressive tally of 45+ issue fixes and 30+ enhancement submissions, ensuring a more reliable and efficient experience. Without further ado, let’s dive into some of the most prominent new features, bug fixes and improvements of Vtiger CRM 7.5.0 Release Details Version: 7.5.0 Download Link: vTiger CRM 7.5.0 Release Date: November 24, 2022 Official Announcement: Vtiger CRM 7.5.0 GA Release — Vtiger Feature & Improvement Summary Features & Updates Vtiger CRM 7.5.0. now supports PHP 8.X The process of invoice creation is improved FastMail compatibility update Custom email converter actions are supported now Create recurring invoices from the detailed view reCAPTCHA v1 API

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]]> https://www.vtexperts.com/vtiger-crm-7-5-0-changelog/feed/ 0 How to install Vtiger CRM https://www.vtexperts.com/how-to-install-vtiger-crm/ https://www.vtexperts.com/how-to-install-vtiger-crm/#comments Wed, 21 Dec 2022 13:21:33 +0000 https://www.vtexperts.com/?p=22170 In this guide, we will check how to install vTiger CRM system (Open Source)  on Debian 11 server. We will be using LAMP Stack for the installation. For installing the vTiger CRM system (Open source) you need to fulfill the following specs Linux server Debian 11 A user with root privileges Domain name pointed to your server Step 1: Installing LAMP Stack The very first step in installing vTiger CRM system is to install the LAMP Stack on Debian server First, make sure that your Debian repository is updated by executing the following command Once done, now install some packages and LAMP Stack using the following command After the installation of LAMP Stack and some other packages, execute the following command to check the Apache2 and MariaDB status Make sure, that it shows the status of Apache2 and MariaDB as “Active” Step 2: Configuring MariaDB Server The second step encompasses

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]]> https://www.vtexperts.com/how-to-install-vtiger-crm/feed/ 1 vTiger Customer Portal Troubleshooting & Errors https://www.vtexperts.com/vtiger-customer-portal-troubleshooting-errors/ https://www.vtexperts.com/vtiger-customer-portal-troubleshooting-errors/#comments Fri, 11 Jul 2014 12:03:25 +0000 https://www.vtexperts.com/?p=1494 vTiger Customer Portal is a great addition to the CRM, however there are a lot of things that can go wrong during the setup & install. Some of it are just user errors and some of them can be environment(server) related. Please Enter a Valid Username and Password This is most likely caused by one of two things: You’ve copied the password and it contains some spacial characters within your clipboard – try typing it in manually. The password is not correct, you can lookup the username/password directly in the database. The table to look at is ‘vtiger_portalinfo‘. Could not connect to server. Please contact the administrator. This is the most common vTiger Customer Portal issue that comes up. Few things might have gone wrong: PHP Soap Extension Make sure that PHP SOAP extension is installed. It is critical to have the extension installed, if it’s not there – the

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]]> https://www.vtexperts.com/vtiger-customer-portal-troubleshooting-errors/feed/ 19 vTiger Scheduled Reports – Filter Not Applied https://www.vtexperts.com/vtiger-scheduled-reports-filter-applied/ https://www.vtexperts.com/vtiger-scheduled-reports-filter-applied/#respond Mon, 02 Jun 2014 13:06:21 +0000 https://www.vtexperts.com/?p=1421 There’s a known bug in the vTiger 5.4 version which causes the vTiger Report filter not to be applied when the scheduled/automated report goes out. The fix is very simple assuming you have the skills to connect to the vTiger server and modify the file. We strongly recommend backing up the files/database before you do ANY change, as simple as the change might be – thing can go wrong, due to the change you did or something that was done unintentionally. Here’s what you need to do in order to fix vTiger Scheduled Reports Filters: Backup your vTiger Files & Database Connect to your vTiger File Server Open the file: /modules/Reports/ScheduledReports.php Go to Line 154 Find the string “$pdf = $oReportRun->getReportPDF();” and change it to “$pdf = $oReportRun->getReportPDF(NULL);” Go to Line 161 Find the string “$oReportRun->writeReportToExcelFile($filePath);” and change it to: “$oReportRun->writeReportToExcelFile($filePath, NULL);” Save the file & test the vTiger Scheduled

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]]> https://www.vtexperts.com/vtiger-scheduled-reports-filter-applied/feed/ 0 What to do If you get a Blank/White Page In vTiger? https://www.vtexperts.com/what-to-do-if-you-get-a-blank-white-page-in-vtiger/ https://www.vtexperts.com/what-to-do-if-you-get-a-blank-white-page-in-vtiger/#comments Fri, 30 Aug 2013 13:55:21 +0000 https://www.vtexperts.com/?p=598 There can be multiple reason as for why you are getting Blank Page in vTiger. It can be server configuration, vTiger error, or a permissions issue. The first step you should do is enable error reporting in index.php. You can do that on the server site as well. To enable error report you will have to add an additional line to index.php. Go to “/vtigercrm/” Open index.php with your favorite text editor After <?php create a new line and add “ini_set(‘display_errors’, 1);” – (exclude double quotes). Save it Now you should be getting an vTiger error message instead of blank screen, which will help you to identify & solve the issue. If you need help trying to figure out what went wrong, feel free to contact us.

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]]> https://www.vtexperts.com/what-to-do-if-you-get-a-blank-white-page-in-vtiger/feed/ 26 The record you are trying to view has been deleted https://www.vtexperts.com/the-record-you-are-trying-to-view-has-been-deleted/ https://www.vtexperts.com/the-record-you-are-trying-to-view-has-been-deleted/#respond Wed, 28 Aug 2013 01:45:44 +0000 https://www.vtexperts.com/?p=539 The vTiger error “The record you are trying to view has been deleted” is presented when the the record you are trying to access does not exist. It does not necessary mean that the record has been deleted, the reason for that is, if you were modifying the code or the database you might have changed the function which loads the appropriate recordid or when the record is not created properly but the system still thinks it was and opens the record using the ‘new id’ which does not exist. It’s almost impossible to determine why it happens without looking at the code. If you would like us to look at it – feel free to contact us.

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