VTiger And Twilio Integration Explained

December 12, 2016
The mobile phone is an invention which changed the face of communication process, it became an integral part of routine life and it is used by millions of people for interacting with each other around the globe. Mobile phones eliminate the concept of location and distance from the communication process. The invention of Smartphones completely changed the face of the game, the features smartphones offer very diverse yet very effective. You can check and reply to the emails using smartphones, you can even attach files and send them. You can also use applications like WhatsApp Viber to send files and photographs. In short, the usage of the mobile phone became very extensive with the emergence of smartphones. The efficiency of mobile phones is not limited to the casual use only, it is one of the most potent tools when it comes to its usage in the business environment. When we

Integrate Twilio With Vtiger And Avail Its Complete Functions In The CRM

June 21, 2016
Twilio is a cloud communications tool that allows software developers to programmatically make and receive phone calls and send and receive text messages using its web service APIs. But if you have opened this article specifically because of the name of the tool, you’d probably know it. In this guide, we’ll take you through the tour of setting up phone calls with Twilio in your Vtiger 7 CRM account. Note! This feature is available in Sales Professional, Support Professional and Ultimate Edition of Vtiger CRM. Setting up Phone Calls with Twilio Twilio Account First things first; visit the Twilio website to get an ID for your company. All the necessary documentation about the Twilio sign-up has been provided. Install Phone Calls Module in Vtiger 7 The Phone Calls module is not installed in Vtiger 7 by default to avoid complexity. The process to get the module from Vtiger Extension Store and install is quite simple: