vTiger bugs

Vtiger Checklists by VTExperts Introduces Role-Based Sharing

August 29, 2026
Vtiger Checklists by VTExperts Introduces Role-Based Sharing
Article
Vtiger CRM lacks native checklist functionality. The VTExperts Checklists extension addresses this limitation. Now, Vtiger Checklists by VTExperts Introduces Role-Based Sharing to help administrators restrict checklists to specific users, roles, and groups. Because different departments handle entirely different tasks, generic checklists can clutter records and expose irrelevant procedures to staff who do not need them. Consequently, the Share Checklist dropdown enables administrators to restrict visibility to targeted user roles and groups directly from the module configuration menu. Why Vtiger Checklists by VTExperts Introduces Role-Based Sharing Reducing Interface Clutter Restricting checklists visibility prevents staff from scrolling through unrelated department checklists. Instead, teams interact only with the specific steps assigned to their role using the Share Checklist dropdown. Protecting Sensitive Data Granular permission settings lock down sensitive steps across internal approval workflows. This ensures unauthorized accounts cannot view or edit restricted tasks once administrators configure role-based access. Configuring Vtiger Checklists Role-Based Sharing Navigate

VTExperts AI Call Transcription Automation for Vtiger CRM

July 28, 2026
VTExperts AI Call Transcription Automation for Vtiger CRM
Article
At VTExperts, we have spent years helping businesses customize, tweak, and optimize Vtiger CRM to fit their exact workflows. Currently, teams are drowning in unstructured data specifically, thousands of hours of voice notes, customer service calls, and sales meetings that get trapped in audio files and forgotten, creating a critical need for AI Call Transcription Automation for Vtiger CRM That is why our development team at VTExperts has been actively building and testing live AI integrations for Vtiger. We are not just talking about the future of AI, we are actively engineering it into the Vtiger ecosystem using modern automation and orchestration platforms like n8n, Make, Zapier, and LangChain, alongside cutting-edge Large Language Models (LLMs) such as OpenAI’s GPT-4, Anthropic’s Claude, Google’s Gemini, Meta’s Llama, and Mistral AI. We built an automated AI pipeline that listens to customer calls, cleans the transcript, extracts intelligence, and updates Vtiger CRM instantly. Here

VTExperts Advanced Custom Fields: Second Assigned To Field Filter in vTiger

July 9, 2026
Article
VTExperts Advanced Custom Fields allows vTiger users to create a Second Assigned To Field and filter records based on additional user assignments. In this article, we will explain how to configure the Second Assigned To Field Filter in vTiger List View and overcome the limitations of the standard vTiger search functionality.  HTML Description: With this feature, users gain access to a rich text description field, empowering them to format text, upload images, and incorporate bullet points for improved content presentation. Assigned To: This picklist field comes pre-populated with the user list, perfectly mirroring the standard ‘Assigned To’ functionality. Moreover, it facilitates workflow emails to groups assigned to specific tasks. Upload Field: Offering versatility, this field type allows users to seamlessly store any file or image, complete with thumbnail previews for image files. Limitation of Second “Assigned to” field filtering in vTiger CRM The “Assigned to” field created via advanced custom

Vtiger CRM 8.4 has been released

August 19, 2025
Vtiger CRM 8.4 has been released
Article
Great news for Vtiger CRM users! The latest Vtiger CRM 8.4 has been released, This update is a big step forward for your CRM. Think of it as giving your system a major tune-up behind the scenes, making everything run smoother and more securely. Moreover, you will notice lots of small, helpful changes that just make your daily work easier. Link to the announcement: Here This update addressed a total of 33 items, with the vast majority – 29 of them – now successfully implemented. So, what does that mean for you? Stronger Security and Stability Vtiger is more secure and reliable now,  let’s check details below Better Protection: The team battened down the hatches, making logins more secure and tackling common vulnerabilities like “CSV Injection” and “XSS” that, in rare cases, could allow exploitation. This means we better protect your data against sneaky attacks. Database Stability: For those running Vtiger

vTiger 8.3: Merge Tags/Descriptions Bug in Email Templates

February 13, 2025
vtiger-8-3-merge-tags-descriptions-bug-in-email-templates
Article
A powerful feature of Vtiger CRM system is the ability to use merge tags in email templates. That enables user to personalize communications by dynamically inserting record-specific data. However, with the release of Vtiger CRM version 8.3, users have reported issues, where merge tags and merge descriptions, fail to function correctly within email templates. Lets check what is vTiger 8.3: Merge Tags/Descriptions Bug in Email Templates Let’s go through it with an example Following is a screenshot of an email template where field labels are used It does not populate the field data in the output, instead keep on showing field labels A fix for this problem has been provided by the Vtiger team. You can find the solution details here: View solution Applying this fix should resolve the merge tag and description problems, restoring the functionality needed for effective email communications. In case if you need any assistance, feel