Companies move their infrastructure around particular tools, whatever they find feasible. Some prefer accounting software, others go for ERP, while some standardize CRM. Whichever the tool of choice is, they tend to revolve everything around it. Knowledge Base – New Release If your tool of choice is CRM > VTiger, we have released this extension with the name “Knowledge Base”. Knowledge Base for VTiger helps in managing internal documentation, user guides, instructions, quick information, ongoing campaigns, or any kind of documents meant for internal use. It also supports creating as many categories as required using standard Picklist in FAQs. This profound idea is not restricted here; the extension works as an overlay popup. That means accessing the Knowledge Base does not close the page you were on before clicking it. You can read all that you want – closing the Knowledge base overlay will bring you back to exactly where