- Picklists field logic is based on previous values (if your most likely scenario for ticket status is to go from Open to In-Progress, then the plugin will predict it).
- Date field logic is based on previous value as well as current date. We calculate day difference and provide user to pick from several options.
- Text field logic is based on the most common entry. It’s similar to picklist, but you can still enter your own value (not restricted to picklist values).
Here are some of the key features that make our extension unique.
- Self Learning (analyzes historical updates and suggests best option)
- Supports Edit/Detail/Summary Views
- Supports Text, Date, Picklist fields
- Configurable (On create/edit only, if empty, if older than X days)
- Supports all standard and custom VTiger modules (including Activity popup)
- Module Manager Compatible
- Available on VTiger Marketplace
Extension customization is available upon request.