Fair Use Policy

July 23, 2018
Introduction VTExperts’ services are based on following: Extension Pack – Subscription based licenses Support for VTiger – hour based Support for VTiger – plan based Support for VTiger – incident based Extension Licenses – perpetual VTiger Hosting VTExperts Extension Pack Extension Pack For VTiger offers extensions based on monthly/half yearly/yearly subscription basis. As per the policy, the payments are received prior to the usage period. If payments are pending, notifications are sent before temporarily stopping the services. VTExperts do not take the responsibility of the damage caused by the stoppage of the services. The services are resumed within 24 working hours after the dues are cleared and notification received from the service receiving entity. The subscriptions are auto-renewed at the end of every month/half year/year (whichever is applicable). It is not allowed under our current policy to keep the subscriptions unpaid for long duration again and again. VTExperts has complete

GDPR Compliance

May 11, 2018
VTExperts Inc. & GDPR Regulations Update 2018 This document explains the compliance of VTExperts Inc. with GDPR’s regulations until 2018. In this statement, its explained how do we collect, process, and manage our Clients’ data, as well as what data is collected. The data privacy, consent, and withdrawal is also discussed.   Collection of Data Via Extensions We state in full responsibility that there is NO data collected via extensions. We only require connectivity between your server and our license panel for the purpose of license validation. If you setup a firewall and configure port 80 to ping, that will ensure no data movement as well as smooth working of extensions. Via Webforms and Emails We do collect some data that is not sensitive at all: Form Submission: There are 4 forms: i) Contact Form at support page – does not collect any data and only used to allow