vTiger Profile/Permissions does not save the “Modules To Be Shown” properly?
You might come across an issue related to saving “Profile Privileges” for each module. It’s a known issue, however it’s not a vTiger bug – it’s a server limitation. If you are a server admin and have access to php.ini, you should check the value of “max_input_vars” and increase it to 1500-2000. By default it’s set to 1000 which is not enough to save vTiger Profile Permissions. If you are not the server admin or are you using shared hosting, you should contact your vTiger hosting provider and ask them to do the same.
Hope that helps!
vTiger Saving Profile Permissions
3 Comments
I upgraded to Vtiger6.3 recently. After that I am not able to update any user privileges, neither any roles or profiles. I tried a lot and read lot more discussion forums and I found out this thread.
In this thread you guys mentioned to set the “max_input_vars = 2000” in php.ini.
I done this change and restarted php as well as nginx. But still I am not able to save the user privileges.
I kindly request you to help me out on this case as it’s so important for me to set user permission to the customers. It’s affecting our business. Product is live and permission is not set.
Request you to Kindly revert me back with the updates.
Make sure user_perimissions/ folder has proper permissions
increase max_input_vars to 10000 or 5000
restart apache. if on shared server – make sure you are updating the right php.ini and check the max_input_vars by creating phpinfo() page
What would the “proper permissions” be for the user_permissions folder?