Comments on: Sorry! Attempt to access restricted file.

By: Petros

Petros — Sun, 10 Nov 2024 10:31:19 +0000

Hello team i have a issue after migration of vtiger.. everything is working fine but a thing … when i go to import organizations with a csv file it says Success and has an error “vtiger import error Sorry! Attempt to access restricted file. – modules//.php”

I have $root_directory as your guide an clue what’s going on?
Php 7.4
Nginx
CloudPanel with Vhost

By: Kepe

Kepe — Thu, 25 May 2017 15:19:00 +0000

Getting this error after installing a fresh copy of vtiger7.0
Sorry! Attempt to access restricted file. – /www/html/CRMv7/includes/../includes/runtime/EntryPoint.php

By: akeko

akeko — Fri, 01 Jul 2016 17:09:35 +0000

I have a new installation of 6.4 with data created in 5.4. I did this by installing a new 6.4, then created a database with the backup of the old 5.4 data. I changed the database parameters in the 6.4. config.inc.php file to the old 5.4 database.

Everything works fine except when I want to “Convert Lead” and the “create opportunity” is enabled. Then I get “Sorry! Attempt to access restricted file” error when I try to save. If the option to create opportunity is not enabled, it works ok. How can I correct this?

Can I enable debuging in vtiger?

Thanks.

By: vt540

vt540 — Tue, 23 Feb 2016 15:21:11 +0000

Hello,
I have a problem with cronjob in vtiger 5.4.0
Error:
Sorry! Attempt to access restricted file.

What i did so far:

Find php_sapi value: apache2handler
crontab under linux: 15 * * * * sh /opt/requiz/cron/vtigercron.sh
Verify root_dir path with “/” at end, its correct value
Set user_privileges folder to 777 permission + Rest files have 755 permission
When I execute as root, its works perfect BUT not automatically !

I need to know user:group for all cron files and right access.

Thanks in advanced!

By: vte

vte — Mon, 08 Feb 2016 12:05:02 +0000

In reply to Vijay. Vijay - make sure $root_dir in config.inc.php is set properly.

By: Vijay

Vijay — Mon, 08 Feb 2016 05:09:55 +0000

Hi
For me a new instance of vtiger 6.4 working in Internet Explorer and giving error “Sorry! Attempt to access restricted file. ” in Chrome. What could be the issue here?

Can any one help me in this.?

By: Phu Hoi

Phu Hoi — Mon, 18 Jan 2016 04:29:23 +0000

In reply to DUSTIN ODOM. Thanks Dustin Odom, I have fixed but when access web show blank page. Please tell me more detail of "YOU MUST DELETE USER AND RE ADD THEM BEFORE IT WILL START WORKING". Thanks you!

By: DUSTIN ODOM

DUSTIN ODOM — Sat, 30 May 2015 17:20:53 +0000

The root directory fix above worked for me however YOU MUST DELETE USER AND RE ADD THEM BEFORE IT WILL START WORKING. I looked for hours on this issue.

By: Rizwan

Rizwan — Thu, 05 Mar 2015 12:26:17 +0000

Thanks to vte,I have the same the issue.i added $root_directory = ‘ ‘; under
$root_directory = ‘/var/www/html/vtigercrm/’; it works.

By: vte

vte — Tue, 10 Feb 2015 01:19:38 +0000

In reply to Eduardo.

There’s likely an issue with $root_directory, if it’s possible – install blank instance of vtiger and let the installer set the $root_directory.