In addition, it supports ONLINE and OFFLINE status for each user, meaning that users can control their availability (optional).

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Other possible use cases are:

1. New HOT Lead comes in, if after 10 minutes the lead is still unassigned, you can automatically assign it to a sales rep or notify users/managers + trigger any workflow.
2. Invoice has been open (unpaid) for more than 14 days, you can create a policy that will notify you/accounting that the invoice has not been yet paid + you can trigger automated emails to the customer, account rep and much more.

The extension is extremely flexible, meaning that it supports simple actions such as email, reassign as well as workflow, which essentially allows you to trigger any action before or after SLA has been breached.

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We'll give you an example: Assume ticket is being created, however the customer(organization) has a status of "Unpaid" or "Suspended" - with the extension, you will be able to configure to alert the person creating a ticket (on the spot) and prevent ticket from being saved.

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It supports functions such as SUM,MIN,MAX,AVG,COUNT and integrates directly into VTiger standard workflows, meaning that you will be using workflows to create a roll-up. It's compatible with all standard and custom modules and unlimited rollups can be created e.g Unpaid balance of all invoices on the organization, total time spent on tickets for last month, etc..

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The extension was built to support a broad variety of use-cases and has a flexible architecture. You can set up custom parsing rules step-by-step which are tailored to your needs.

Email Parser directly integrates with VTiger Mail Converter. VTiger Mail Converter comes standard with VTiger and is used to automatically create leads, contacts, organizations, tickets as well as attach emails to certain records. The standard functionality is fairly limited and it does not support any mapping or additional modules. Our plugin “VTE Email Parser” enhances mail converter and allows email messages to be parsed and data mapped into VTiger records.

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Ideally used for reminders and notifications for upcoming activities, open/closed tickets as well as immediate notifications for urgent matters.

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It supports standard & custom fields with ability to multiply, divide, add and subtract currency/integer/decimal values as well as concatenate text, perform functions/calculations on date fields and other custom functions to manipulate FieldX value based on FieldY.

The post Field Calculation/Concatenation in Real time (Date, Text, Math formulas & more) appeared first on VTiger Experts.

Related Record Update (workflow) extension for VTiger allows to create workflow and map fields to be updated from Contact to Organization AND vise versa. It supports custom & standard fields as well as modules.

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It is based on the standard VTiger workflows and supports all the tasks (Field Updates, Custom Entity Creation, Adding Comments, Sending/Scheduling Emails, Creating Activities & More).

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Well, with Field Autofill for VTiger, it's now possible. It includes intuitive configuration panel where you can configure mapping of fields from one module to another. It works with all standard & custom modules and fields.

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