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Assign A Record To Multiple Users Or Groups In VTiger 7

December 19, 2017
Article
In VTiger 7, User can assign multiple user of groups to a record by using our Multi User Assignment extension. The extension includes a special field which has a list of all the users. As you select the users, it starts gathering a group and assigns it to the record. How to Assign a Record to Multiple Users or Groups Go to the “Menu” and select “CRM Settings“. Select “Multi User Assignment” under the “Other Settings” drop down menu.     From here select the module you want to assign multiple user and click on the “Save” button.   Go to the selected module (For this example we use Projects) and click on the “Add Project” button.     From here you can assign multi user to the project by adding the user’s in “Team Field“.   For further help contact us on help@vtexperts.com. We’ll be glad to be of service.

How to enable php-imagick (ImageMagick)

December 19, 2017
Article
php-imagick (ImageMagick) is a php extension that is required to use our Email Marketing plugin for VTiger. In most cases, it will be pre-installed on your server/hosting, however if you spot warning message when creating email templates – you then need to enable/install php-imagick.   Dedicated Unix Server If you are server administrator, you will need to log into terminal (SSH) using putty and install imagick. Ubuntu: Run “apt-get install php-imagick” and restart your webserver. Debian: Run “apt-get install php-imagick and restart your webserver. Centos: Run “yum install php-imagick” and restart your webserver. If none of those work – please try google and see what you can come with. Every server is unique and it’s hard to explain in a tutorial that applies to all.   Shared Server (Hosting) If your VTiger is hosted at hostgator, godaddy, deamhost, siteground, etc.. shared plan – it is your best bet to either contact

Track Time Spent On Tickets, Projects Or Contacts In VTiger 7

December 19, 2017
Article
In VTiger 7, User can easily track the time spent while working on a task by using our Time Tracker extension.  It’s unique design allows to show and hide the timer within a single click without leaving the page. It also includes the ability to run multiple timers & switch between them. Custom fields, comments, & manual time tracking are also supported. How to Track Time Click on the “Menu” button and select “Contacts“.   Select a contact you want to start tracking the time for.   Click on the “Timer Icon” to open the Time Tracker popup window and start the timer.   Go to the “Tickets Module” and select a ticket you want to track time for.   Click on the “Timer Icon” and then click on the “Start timer for the (Module Name)” button in the Time Tracker popup window.   For further help contact us on help@vtexperts.com we’ll be glad to be of