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Can’t Save Webform Configuration (Selected Fields Do Not Save) In VTiger 7

October 29, 2017
Article
There’s a very common bug circulating around for a while in VTiger 7 Webforms. The bug doesn’t allow to save configuration of Webforms after setting them up. Using HTML option doesn’t work either. I was asked for a solution to this problem too many times that I preferred to put the solution into writing. Issue: Webforms do not seem to be working in 7.0. When trying to set up a new webform, it does not save the preference of fields. Moreover, using the form HTML, nothing is displayed. Solution: If you run into that problem, you need to update following tables in your database. In case the tables are not there, create them: Table: vtiger_webforms   Table: vtiger_webforms_field   For further help, please send an email to help@vtexperts.com. We’ll be glad to be of service.